Return Policy

Cancellation policy & cancellation form

Consumers (for a definition see section 1 of the General Terms and Conditions) have a right of withdrawal
the following stipulation:
A. Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving a reason
to revoke.
The withdrawal period is fourteen days from the day on which you or one of you
named third party, who is not the carrier, has taken possession of the last goods
have or has.
In order to exercise your right of withdrawal, you must inform us (Rene Goth, Zeulsdorf 12b,
07549 Gera, Germany, Tel .: 01727608618, E-Mail: by means of
a clear statement (e.g. a letter sent by post or email)
Inform your decision to withdraw from this contract. You can do that for that
Use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to notify us of the exercise
of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will give you all the payments that we have from you
received, including delivery costs (excluding the additional costs,
resulting from the fact that you have a different type of delivery than that of us
offered, cheapest standard delivery), immediately and at the latest
repayable within fourteen days from the date on which the notification of your
Revocation of this contract has been received by us. For this repayment we use
the same means of payment that you used in the original transaction,
unless something else has been expressly agreed with you; in no case
You will be charged fees for this repayment. We can the
Refuse repayment until we have received the goods back or until you
have provided evidence that you have returned the goods, depending on
which is the earlier point in time.
You have the goods immediately and in any case within fourteen days at the latest
from the day on which you inform us of the cancellation of this contract to us
to be returned or handed over. The deadline is met if you return the goods before it expires
send within fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this
Copyright © 2021, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 Munich
Tel: +49 (0) 89/130 1433 - 0 Fax: +49 (0) 89/130 1433 - 60
Loss of value on one to check the condition, properties and functionality
of the goods is due to unnecessary handling of them.
If you are registered for the “eBay Plus” program, eBay offers the following
Service to: eBay will provide you with a free one - regardless of your statutory rights
Return label for the return of certain parcels with Hermes to
Available. For items that are returned under the right of withdrawal
in this case, when initiating a return in "My eBay", a digital
Hermes return label can be obtained. After printing it, it can be used for
used the free return of a Hermes package within Germany
become. Exclusions apply to certain broadcasts, especially in relation to
Weight and dimensions of the shipment. Details about this service can be found here:
Exclusion or premature expiry of the right of withdrawal:
The right of withdrawal does not apply to contracts for the delivery of goods that are not
are prefabricated and an individual selection or determination for their production
by the consumer is authoritative or which is clearly on the personal
Tailored to the needs of the consumer.
Copyright © 2021, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 Munich
Tel: +49 (0) 89/130 1433 - 0 Fax: +49 (0) 89/130 1433 - 60
B. Withdrawal Form
If you want to cancel the contract, please fill out this form and
send it back.
Rene Goth
Zeulsdorf 12b
07549 Gera
I / we (*) hereby revoke the contract concluded by me / us (*) on the
Purchase of the following goods (*) / provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete where inapplicable